Delivery Policy

Standard UPS/USPS shipping rates are only available to the 48 contiguous states (excludes Alaska, Hawaii, and all U.S. Territories, APO/FPO).

Though every attempt is made to ship orders as quickly as possible, they generally take 24 business hours to process before shipping. If an order is placed after 12:00 p.m. Mountain Standard Time on Friday, then the order will not ship out until the following Monday. Overnight and Saturday delivery options are not available.

THE FOLLOWING ARE OPTIONS FOR DELIVERY AND ESTIMATED TRANSIT TIMES.

  • Economy:7-10 business days.
  • Standard:3-5 business days.
  • Expedited:2-3 business days.
  • Rush:1-2 business days.

我们的产品来自南非和美国,我们提供全球。。

INTERNATIONAL ORDERS

Currently, we are partnered with Bongo International to service our international customers. Once you have created your shopping cart, choose the “international customers” button and you will be led through the Bongo system. International shipping rates are calculated during checkout based on your desired service level (International Economy or International Express), item type, quantity, total weight of your order and the destination’s postal code. Additional charges related to shipping, duties or tax are available at checkout for review before you complete your purchase.

INTERNATIONAL RESTRICTIONS

Unfortunately, some items are not eligible for international shipping due to size and customs restrictions. Our system may prompt you to remove an item from your shopping cart if your destination country does not permit import of that item.

SHIPPING INTERNATIONALLY FROM THE U.S.

如果您位于美国,并且想向国际收件人发货,您必须使用我们的“国际结帐”流程。访问我们网站的国际部分,并选择指定的国家/地区。为了使您的国际购物更方便,我们的国际网站将帮助您的搜索范围,只能展示可用于送到所选国家/地区的库存。您将收到您的国际订单的保证订单,包括所有海关关税,税收和国际运费。您仍然可以用美元支付或使用美国信用卡。

We will ship your order via any of the major mail carriers, including UPS, FedEx and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.

ALASKA AND HAWAII SHIPPING

We offer shipping to Alaska and Hawaii on most items; however, due to carrier restrictions, some items cannot be shipped to Alaska or Hawaii.

The shipping rate to Alaska or Hawaii will vary based on the destination, weight, and dimensions of the package(s). Your shipping cost and delivery time frame will be displayed at the checkout page before you submit your order.

P.O. BOXES

Unfortunately, we are unable to ship to P.O. Boxes.

MILITARY APO, FPO AND DPO

Unfortunately, we cannot ship to APO/FPO/DPO addresses.

U.S. TERRITORIES PUERTO RICO, GUAM, U.S. VIRGIN ISLANDS

If you live in Puerto Rico, Guam, or other U.S. territories, you may order online. However, additional shipping and handling charges will apply. Puerto Rico, Guam, and other U.S. territories are charged international shipping and handling charges. Please select our “international” option during checkout.

CANADA ORDERS

International orders are subject to additional handling charges, higher shipping rates, and applicable customs, duties and taxes, all of which are the responsibility of the customer. Please be aware that many product warranties do not provide coverage outside of the United States, and some products may not be exported under any circumstances due to manufacturers’ restrictions or U.S. law. TaaccessMedical.com makes no representations regarding warranty coverage, compatibility or serviceability for products that are used outside the U.S.

Free or discounted shipping promotions, or discounted pricing promotions, may not apply to incontinence/diaper supplies, liquids, wheelchairs, and some of our other over-sized items. We apologize, but in order to maintain our low regular prices, we are no longer able to always include these medical supply categories in shipping promotions.

WHITE GLOVE SHIPPING

一些物品有资格获得白色手套delivery. What this means is that a technician will deliver the product, bring it inside your home and set it up. If you choose white glove delivery, please keep in mind that once the item has shipped it cannot be canceled. Any order canceled after it has shipped will result in the customer being responsible for the shipping charges.

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